Resident Login



The Resident Portal provides residents secure online access to information about your lease, payments and work order status and history. In addition, you can update your contact information. By submitting a work order request online you are granting us permission to enter the premises.

For 24 hr Emergency Maintenance after normal business hours & weekends call: (518) 832-1369

Only maintenance work orders submitted in writing, through resident portal or email will be responded to, phone calls will be allowed ONLY for emergencies. Please submit work orders through the portal or email them to Nicole Palmer

All rent checks, money orders or cashier checks must be received no later than the 5th of every month to:

Schermerhorn Holdings

P.O. Box # 4810
Queensbury, NY 12804

If you have any billing inquiries or need assistance with your payment, please email: Maureen Dennis , Nicole Livingston , Victoria Anderson or Serena Bombard.

If you have any lease renewal question, wish to extend your lease, a question about a pet,  or a complaint, please email: Amy Cronin or Becky Thompson.

Renters Insurance is required for all renters, any questions or policy information regarding renters insurance policies please contact Casandra Coratolo.  

Please be sure to check the batteries in your thermostat and smoke alarms.

View Your Account, Make A Payment, Submit A Maintenance Request, and more...

Launch Resident Portal

ATTENTION ALL RESIDENTS:  It is of utmost importance that we have all correct tenant vehicle information on file. If you suspect we do not have the correct information on any vehicle, please send all relevant information along with your name and unit number to or call (518) 798-0674 to make updates.  Failure to comply could result in a towed vehicle.  Further, please take the time to update through your resident profile all current phone numbers, email addresses, and employment information. Thank you for your cooperation.