Resident Login

THE RESIDENT PORTAL

 

The Resident Portal provides residents secure online access to information about your lease, payments and work order status and history. In addition, you can update your contact information. By submitting a work order request online you are granting us permission to enter the premises.

For 24 hr Emergency Maintenance after normal business hours & weekends call: (518) 832-1369

Only maintenance work orders submitted in writing, through resident portal or email will be responded to, phone calls will be allowed ONLY for emergencies. Please submit work orders through the portal or email them to Nicole Palmer

All rent checks, money orders or cashier checks must be received no later than the 5th of every month to:

Schermerhorn Holdings

P.O. Box # 4810
Queensbury, NY 12804

If you have any questions regarding the online portal, your rental payment or need to contact us regarding your account balance please email: Maureen Dennis , Nicole Livingston , Victoria Anderson or Serena Bombard.

If you have any lease renewal question, wish to extend your lease, a question about a pet,  or a complaint, please email: Amy Cronin or Becky Thompson.

Renters Insurance is required for all renters, any questions or policy information regarding renters insurance policies please contact Casandra Coratolo or Kaylee McCarthy.  

Please be sure to check the batteries in your thermostat and smoke alarms.

View Your Account, Make A Payment, Submit A Maintenance Request, and more...

ATTENTION ALL RESIDENTS:  It is of utmost importance we have current and accurate information on file for you.

Please take the time to confirm your information by clicking on the “Contacts Tab” and then on “update information” in the resident portal; be sure to include current phone numbers, email addresses, employment information, as well up to date vehicle information. Thank you for your cooperation.